| Employer: | inContact |
| Job Location: |
Salt Lake City - Salt Lake County |
| Employment Type: | Full Time |
| Benefits: | Full benefit package including Medical, Dental, Life, 401K etc. |
Description: |
The Interaction Designer serves an instrumental role in delivering inContact software features to the marketplace. Their specific purpose is to accelerate the quality and accuracy of our software development efforts. They contribute by creating visual design artifacts and functional prototypes that describe the expected user experience for our SaaS software applications.
The Designer works with our Product Design teams to understand the market, clients, personas, competitors, users, system constraints, timelines and soft requirements. The Designer collaborates with Product Managers, Program Managers, System Analysts, Developers, and Software Testers to deliver software based on their interaction design input.
The Interaction Designer serves a key role by helping people understand interaction approaches for features. To ensure highly usable software, the Interaction Designer facilitates design validation techniques and incorporates findings into designs. The Designer is also responsible for validating design approaches through the use of user testing programs.
To maintain continuity, Interaction Designers are responsible for defining and documenting design standards, explaining those standards, and ensuring they are followed in future designs.
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Duties: |
Rapidly, iteratively, and flexibly creating:
Paper/whiteboard design prototypes
Comprehensive annotated wireframes
High fidelity design schematics
Interactive UI prototypes
Flow charts
Comprehensive understanding of product requirements and users' goals and objectives
Supporting developers as they implement UI designs
Driving usability evaluations, analyzing results, translating results into design improvements
Ongoing persona development
Conceptualizing and creating UI specifications, guidelines & libraries (e.g. imagery, iconography, etc.).
Conceptualizing/managing UI look & feel to visual & nomenclature branding
Usability testing techniques and group facilitation
Contributing to high quality software releases on schedule
Explore new technologies and their applications to real-world services
Attend and contribute in meetings and training as required
Share job knowledge, skills and ideas with other employees
Occasional travel may be required
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Qualifications: |
2 or 4 year college degree.
BS in HCI, Human Factors, UX Design or similar discipline preferred.
BS/MS in CS or equivalent a plus
Four (4) years experience in interaction design for web based software applications
Four (4) years experience with website design
Three (3) years SDLC process experience
Demonstrable technical ability in at least one of the following: HTML/XHMTL, XML/XSLT, CSS, Java, JavaScript, AJAX, Flash, Flex
Strong working knowledge of web technologies, web standards, and web trends
Good working knowledge of tools such as ASP.net, XML, Photoshop, Flash, Fireworks, and Dreamweaver
Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar
Experience with Agile/SCRUM software development methodology
Conducting usability groups and studies
Training in experimental design and analysis
Conducting Beta programs
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